Privacy Policy

At KAP Contracting, your privacy is a top priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with our products. By using our website or services, you agree to the terms outlined in this Privacy Policy.

Please read this Privacy Policy carefully to understand our practices regarding your personal data and how we will treat it.

1. Information We Collect

a) Personal Information
We may collect personal data such as your name, email address, phone number, address, and payment information if you subscribe to our services.

b) Usage Data
We automatically collect information related to your use of our website and services, such as IP address, browser type, operating system, pages visited, time spent on our site, and actions you take on our platform.

c) Cookies and Tracking Technologies
We use cookies, web beacons, and other tracking technologies to enhance your experience. Cookies allow us to remember your preferences, provide personalized content, and analyse site usage. You can adjust your browser settings to manage or block cookies, but some site features may not function properly if cookies are disabled.

2. How We Share Your Information

We do not sell, rent, or share your personal information with third parties except in the following circumstances:

• Service Providers: We may share your data with trusted vendors who assist us in operating our website or providing services. These vendors must maintain confidentiality.

• Legal Compliance: We may disclose information if required by law, to protect our rights, or in response to legal process or government requests.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

3. Data Retention

Client information is retained only for as long as necessary for contractual, legal, accounting, and operational purposes.

4. Data Security

We take appropriate technical and organisational measures to protect personal data, including:

• Password-protected devices
• Two-factor authentication where available
• Secure cloud storage providers
• Restricted access to client information
• Regular software and security updates

We only retain personal data for as long as necessary to fulfil contractual and legal obligations.

5. Your Rights

Depending on your location, you may have the following rights regarding your data:

• Access: Request access to your personal data.

• Correction: Request corrections to inaccurate data.

• Deletion: Request deletion of personal data, subject to legal limits.

• Opt-out: Opt out of marketing communications via unsubscribe links or direct contact.

To exercise these rights, please contact us using the information in Section 11.

6. Third-Party Processors

We may use trusted third-party service providers as listed below to securely store, process, or manage business data.

• Microsoft 365
• Google Workspace
• Dropbox
• One Drive
• Xero
• Stripe
• Paypal Business
• Keepass

7.Children’s Privacy

We do not knowingly collect personal data from children under 16. If we discover such data without parental consent, we will delete it promptly.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies before sharing personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on our website and indicate the date of the revision. Please review it periodically to stay informed.

10. GDPR Compliance, Full Indemnity Insurance & ICO Registration

KAP Contracting maintains £1 million Professional Indemnity Insurance and operates in accordance with UK GDPR requirements.
For EU users, we comply with GDPR (Regulation (EU) 2016/679).
For UK users, we comply with UK GDPR and the Data Protection Act 2018.

KAP Contracting is registered with the Information Commissioner’s Office (ICO) as a data controller. Our ICO Registration Number is ZC055590.

We have not appointed a Data Protection Officer as we are not required to under Article 37 GDPR.

11. Complaints

Please contact us first with any concerns so we can try to resolve them. You also have the right to lodge a complaint with the ICO: https://ico.org.uk

12. Contact Information

Kerry Pooley — 📧 kerry@kap-contracting.co.uk | 📞 07899 543458
Alan Pooley — 📧 alan@kap-contracting.co.uk | 📞 07369 202545
🏢 Suite A, 82 James Carter Road, Mildenhall, IP28 7DE